Careers
Join Our Team
We are always on the lookout for talented individuals who are passionate about building community and creating positive change.
Currently the credit union has two open positions, we welcome you to send us your resume to brettr@wedevelopmentfcu.com.
Universal Banker / Financial Literacy Specialist
We are looking for a talented universal banker who shares our vision and our passion for the financial education of our community; for delivering exceptional service, and for doing what is in the best interest of our members. We will train this new hire in the delivery of financial literacy and compacity building strategies.
DUTIES AND RESPONSIBILITIES
UNIVERSAL BANKING TASKS
• Handle all member problems and complaints with professionalism and courtesy.
• Listen, identify, and recommend WDFCU products and services to help meet members’ needs.
• Taking in and dispensing of money for deposits and withdrawals
• Cross-Selling Products
• Processing Loan Payments
• Taking inventory of cash drawer at the beginning and end of shift
• Balance of no less than 98% each month
• Assisting with the opening of new accounts (checking, savings, and CDs)
FINANCIAL LITERACY SPECIALIST TASK (no experience required, we will train the right person)
• Financial journey assessment – use WDFCU Financial Assessment tools to provide a snapshot of where each member is along the financial path and obtain their financial goals.
• Individual Coaching – scheduling and delivering financial education and behavior-change coaching for members.
• Group Training – survey member interest and then provide financial education in group sessions.
• Outcomes and Controls – Use WDFCU tools to measure outcomes and progress (Key Performance Indicators) for individual coaching sessions and group training activities.
• Community Outreach – meet with organizations, business partners and churches to inform them of WDFCU features and benefits with a goal of growing our membership.
• Networking & Relationship Building – build relationship with organizations that provide financial literacy products and/or services that can benefit our members.
REQUIREMENTS / QUALIFICATIONS
Minimum requirements for this position include:
• Preferred are to have 2 years of public-facing banking experience.
• Preferred are to have 2 or more years of full-time work experience in personal finance, education, social services, community organizing or a related field. However, we will train an otherwise qualified candidate.
• Preferred is a bachelor’s degree in finance, education, social services, community organizing or a related field.
• Ability to develop long-term plans and programs and to evaluate member financial needs.
• Ability to present facts and recommendations effectively in oral and written form.
• Computer knowledgeable; able to learn new programs quickly.
• Ability to work flexible schedule including evenings and weekends.
Required Skills:
• Self-motivated – able to work independently, meet deadlines without supervision and take ownership of personal finance research and continued learning.
• Excellent communication and interpersonal skills; ideally coaching and facilitation skills with adults or in non-traditional settings.
• Ability to exercise knowledge-based professional judgement and discretion to adapt services as needed.
• Strong attention to detail
• Robust critical thinking skills
• Ability to effectively receive and implement feedback.
• Teamwork
• Public Speaking skills
• Strong writing/editing skills – ability to create written tools, programs for members that are easy to follow and track.
Universal Banker – Part Time
We are looking for a talented universal banker who shares our vision and our passion for; for delivering exceptional service, and for doing what is in the best interest of our members.
DUTIES AND RESPONSIBILITIES
UNIVERSAL BANKING TASKS
• Handle all member problems and complaints with professionalism and courtesy.
• Listen, identify, and recommend WDFCU products and services to help meet members.
• Taking in and dispensing of money for deposits and withdrawals
• Cross-Selling Products
• Processing Loan Payments
• Taking inventory of cash drawer at the beginning and end of shift
• Balance of no less than 98% each month
• Assisting with the opening of new accounts (checking, savings, and CDs)
REQUIREMENTS / QUALIFICATIONS
Minimum requirements for this position include:
• Preferred are to have 2 years of public-facing banking experience.
• Preferred is a bachelor’s degree in finance, education, social services, community organizing or a related field.
• Ability to develop long-term plans and programs and to evaluate member financial needs.
• Ability to present facts and recommendations effectively in oral and written form.
• Computer knowledgeable; able to learn new programs quickly.
• Ability to work flexible schedule including evenings and weekends.
Required Skills:
• Self-motivated – able to work independently, meet deadlines without supervision and take ownership of personal finance research and continued learning.
• Excellent communication and interpersonal skills; ideally coaching and facilitation skills with adults or in non-traditional settings.
• Ability to exercise knowledge-based professional judgement and discretion to adapt services as needed.
• Strong attention to detail
• Robust critical thinking skills
• Ability to effectively receive and implement feedback.
• Teamwork
• Public Speaking skills
• Strong writing/editing skills – ability to create written tools, programs for members that are easy to follow and track.
WeDevelopment Federal Credit Union is an equal opportunity employer.